Whether you are an importer, distributor or wholesaler, the key to providing good customer service and increased profitability is efficient stock handling. The information management requirements needed to do this are usually beyond the scope of those offered by standard stock control and order processing systems.

The APH Computers Order Management system is designed to specifically meet these requirements and provide the sophisticated stock control procedures that are needed by importers, distributors and wholesalers.

As well as being able to monitor the progress of shipments, the solution enables the use of pick-face and replenishment techniques in racked warehouses. The bonded stock module also enables the operation of a Customs warehouse, with all the cash flow benefits this entails.

The integrated APH Computers Order management system helps to minimise logistics costs, duties, fees and taxes and ensure adherence to compliance regulations, it includes:

• Sales order processing
• Sales analysis
• Contact management
• Customer service
• Stock control
• Warehouse management
• Purchase order processing
• Import / job costing
• Bonded stock
• Works orders

Mobile Sales Solution
In an ever demanding working environment, we feel it imperative that professionals who are always on the go need to stay connected to the head office at all times.

Our mobile sales solution allows sales professionals to connect to their office via our handheld/PDA applications. The application gives salesmen the tools to optimise their performance whilst in the field using our handheld solution. Sales professionals have the ability to download up to date stock, prices and customer information, while being able to upload sales orders direct to the back office system and communicate with colleagues via email. Other benefits include:

• Access to customer and product information
• Capture orders & Immediate order acknowledgments
• Provide quick stock figures & Price structures
• Ability to arrange delivery dates
• Up to date information of Credit information

Experience shows that organisations that use our mobile sales solution benefit from increased productivity, fewer manual and paper based processes and increased customer satisfaction due to improved delivery of products.

Our handheld application has been designed to link directly into the back office Global System, where all ordered will be processed to be delivered to the customer. It has been proven that sales orders are processed with less effort and increased accuracy.