Active Intelligence uses a component called a Contextual Co-Processor to determine the nature of the tasks each user is currently working on and then to assist them by providing additional, relevant and timely information. For example, if a user is working on Product X and Customer Y, then the Contextual Co-Processor can identify and deliver additional information to the user for that Customer/Product combination; the user can also elect to see other apparently unrelated but relevant information.

This straightforward, flexible approach ensures that users have the information they need to make well informed decisions just when they need it. This reduces the learning curve for new starters while maximising efficiency, customer satisfaction and most importantly revenue.

WorkSpace
WorkSpace provides users with access to OneOffice 3000 and displays information using Active Intelligence.  Using this single common desktop across the full range of business processes that can be managed through OneOffice 3000 simplifies training, improves efficiency and reduces the cost of managing multiple systems.

The facilities within WorkSpace include:

• A single window providing access to all the OneOffice 3000 programs.
• Designed to optimise user-ergonomics provide an optimised and flexible use of screen real estate, plus quick direct access to information and records.
• 'Explorer' style menu system ensures that any OneOffice 3000 program is only a few clicks away.
• User customisable 'Favourites' Menu for commonly used programs.
• Simple tabbed navigation between active OneOffice programs.
• An embedded web browser to display information delivered via intranet and internet
• WorkSpace panes can 'Auto-hide' or be 'pinned' in place enabling users to select the optimal configuration of available screen space for their needs.
• Extensible architecture to support future features.
• Optimised for Windows XP.

Unified WorkSpace
This approach to displaying and managing information across all your business processes delivers a number of important benefits including:

• Presenting everything your users need to know in a single, easy to use, interface.
• Providing information so you can deliver better customer service and maximise selling opportunities.
• Avoiding the cost, risk and delay of integrating several disparate systems.
• Reducing training costs and gaining from greater employee satisfaction.
• Achieving 360°visibility across your business leading to increased productivity and profitability.